Start with the Starter Plan to get your store running professionally — then upgrade to the Growth
Partner plan when you're ready to scale further. There's no pressure, no long-term lock-in, and no
penalty for switching. We'll guide you to the right fit during your free consultation.
FAQs
Everything You Need to Know
Quick answers to the questions we hear most before
people get started.
The Starter Plan includes up to 3 active services of your choice — from e-commerce account
management and listing optimisation, to social media marketing and SEO. You'll also get 24–48h
dispatch support, a client dashboard, email support, monthly performance reports, stock
tracking, and full returns management. It's everything you need to run your store professionally
from day one.
Absolutely. Support doesn't stop once your store is live — that's when the real work begins.
Every plan includes ongoing support, regular performance reviews, and a team that's actively
monitoring and managing your account. Growth Partner clients also receive a dedicated account
manager and weekly strategy calls.
Yes — and it's seamless. Many of our clients start on the Starter Plan to get their store
established, then upgrade to Growth Partner once they're ready to scale. There are no penalties
for upgrading and no complicated handover process. Your account manager will take care of
everything.
Fulfilment services are available to all clients. The Starter Plan includes standard 24–48h
dispatch and returns management. The Growth Partner plan includes priority fulfilment, which
means your orders are handled first — ideal for high-volume sellers and peak trading periods.
Billing is simple and transparent. You're charged at the start of each calendar month with no
hidden fees or surprise charges. Everything is clearly outlined in your agreement before you
sign up, and you'll always know exactly what you're paying for.
Yes. We don't believe in trapping clients in long-term contracts they don't want. You can cancel
with 30 days' notice at any time. We're confident in the value we deliver — and we believe our
results speak louder than any contract clause.
Not sure which plan is right for you? Book a free consultation and we'll help you choose the best fit
— based on your goals, your budget, and where your business is right now. No pressure. Just
straight-talking advice.
Call us at (101) 500 0200 or fill out our form, and we'll contact you within one business day.
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